Professional Summary
Network Administrator with 10 years of experience providing on-site Tier 2 support for enterprise Windows and network environments. Strong background in Active Directory administration, network troubleshooting, incident escalation, and hardware support in secure, high-availability operations. Active Secret Security Clearance.
Core Skills
On-Site Tier 2 Support
Windows Server & Desktop Admin
Active Directory
LAN/WAN Networking
Cisco Switching & Wireless
Incident Management
BMC Remedy
Hardware Troubleshooting
Microsoft 365
Professional Experience
Tier 2 Network Analyst
F2 Systems
Feb 2023 – Present
- Provided Tier 2 escalation support for enterprise and secure network environments.
- Deployed and supported Cisco wireless infrastructure (Access Points, controllers).
- Troubleshot connectivity, authentication, and performance issues escalated from L1.
- Delivered hands-on, on-site technical support for users and infrastructure.
Network Administrator
United States Marine Corps — 2d Transportation Battalion (Camp Lejeune, NC)
Jan 2021 – Feb 2023
- Planned and installed a mobile tactical internet enterprise using LTE to enable deployable networking across the U.S.
- Inventoried, maintained, and upgraded 273 computers and equipment valued over $1,000,000 with zero discrepancies.
- Managed account lifecycle actions within the unit OU using Active Directory Users and Computers.
- Completed over 1,400 trouble tickets to keep day-to-day operations running efficiently.
- Trained 5 Marines in networking and help desk procedures.
- Passed CompTIA Security+ SY0-601.
Network Administrator
United States Marine Corps — 2nd Battalion 8th Marines (Camp Lejeune, NC)
Aug 2019 – Aug 2020
- Maintained and configured the Marine Corps Enterprise Network for a U.S. Naval vessel using Cisco ISE.
- Implemented emergency security protocols to maintain operational security and network safety posture.
- Designed, created, and deployed an intranet site for 2,200 users across three U.S. naval vessels.
Network Administrator
United States Marine Corps — Security Cooperation Group (Fort Story, VA)
Aug 2017 – Aug 2019, Aug 2020 – Jan 2021
- Maintained and configured network infrastructure of 17 Cisco 9300s and 1 Cisco 3900 router using TACACS+.
- Replaced and installed $200,000 of new equipment during off-hours to avoid downtime and preserve network stability.
- Improved physical and virtual security using port security and cable locks for laptops.
- Managed account lifecycle actions across multiple networks and supported operations for multiple countries in Germany.
- Completed over 2,000 trouble tickets, maintaining strong relationships with higher echelons for smooth operations.
- Passed CompTIA Security+ SY0-501 (replaced with SY0-601 certification).
Network Administrator
United States Marine Corps — Communications Squadron 18 Det. A (Camp Foster, Okinawa, Japan)
Aug 2015 – Aug 2017
- Configured, maintained, and secured an Expeditionary Command and Control Suite, achieving satellite comms within 15 minutes of deployment.
- Hardened networks using routing protocols and control lists (Pop and Screen methodology).
- Configured and maintained a deployed network for the United States Government.
- Trained 27 Marines on designing, configuring, and implementing networks.
Education
Southern New Hampshire University
Information Technology
Expected Graduation: Fall 2027
Certifications
CompTIA Security+
Active Secret Clearance
Keep Sec.pdf in the same folder as this page so the download button works.